Terms of Service

Acceptance of Terms

By accessing or using the Cavileo platform, website, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not use the Services.

These Terms apply to all users of the Services, including HR administrators, account owners, and any authorized users acting on behalf of a Customer organization.

We reserve the right to update these Terms at any time. Material changes will be communicated with at least 30 days' notice via email or in-platform notification. Continued use of the Services after the effective date of any update constitutes acceptance of the revised Terms.

We reserve the right to modify these Terms at any time to reflect updates to our platform or evolving privacy laws. We will update the Last Updated date shown on this page whenever changes are made to these Terms..

Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

Definitions

• "Cavileo," "we," "us," or "our" means Cavileo, Inc., a Delaware corporation
• "Customer" means the organization or individual that has subscribed to and is using the Services
• "Authorized User" means an individual granted access to the platform for the purpose of interacting with Cavileo
• "Monitored Individual" means an employee or contractor whose information has been submitted to Cavileo by a Customer for risk assessment
• "Platform" means Cavileo's web-based workforce intelligence application
• "Customer Data" means any data uploaded, submitted, or provided to Cavileo by a Customer or gathered from various sources, including via partners of Cavileo or our affiliates, including employee roster information
• "OSINT Data" means publicly available information gathered by Cavileo from open sources as part of the Services
• "Risk Score" means the proprietary Cavileo Risk Index score generated by Cavileo's methodology for each Monitored Individual
• "Subscription" means the paid plan under which a Customer accesses the Services

The Services

Cavileo provides a workforce intelligence platform that helps employers identify overemployment risk among their remote and hybrid workforce. The Services include:

• A secure web portal for submitting and managing employee rosters
• Automated and human-reviewed OSINT monitoring of Monitored Individuals
• Risk scores, score history, and risk categorization (High / Medium / Low)
• Audit logs, event tracking, and account management tools
• Customer support and account management services

Cavileo reserves the right to modify, suspend, or discontinue any feature or aspect of the Services at any time with reasonable notice. We will not make changes that materially degrade core functionality without providing at least 30 days' notice.

Accounts & Access

To use the Services, you must provide Cavileo accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials, if account access has been granted
• All activity that occurs under your account, whether authorized by you or not
• Promptly notifying Cavileo of any unauthorized access or security breach at security@cavileo.com
• Ensuring that all Authorized Users comply with these Terms

You may not share login credentials between individuals. Each Authorized User must have their own account credentials. Cavileo reserves the right to suspend or terminate accounts where credential sharing is detected.

You must be at least 18 years of age and have legal authority to enter contracts on behalf of your organization to create an account.

Customer Obligations

As a Customer, you represent, warrant, and agree that:

• You have the legal authority to submit the employee roster data you provide to Cavileo
• Your use of the Services complies with all applicable laws, including employment law, privacy law, and anti-discrimination law in your jurisdiction
• You will not use Risk Scores or any information from the Services as the sole basis for any adverse employment action without conducting your own independent assessment
• You will not use the Services to monitor individuals who are not your employees or contractors
• You will maintain appropriate internal policies regarding the use of workforce monitoring intelligence, including policies governing how Risk Score information is reviewed, stored, and acted upon
• You will consult qualified legal counsel regarding the lawfulness of your use of the Services in your specific jurisdiction and industry before taking employment action based on Cavileo outputs

Acceptable Use Policy

You agree not to use the Services to:

• Monitor individuals who are not your current employees or contractors actively engaged with your organization
• Make employment decisions based solely on Risk Scores without independent review and human verification
• Harass, discriminate against, or target employees based on protected characteristics
• Upload false, inaccurate, or fraudulent employee data
• Attempt to reverse-engineer, decompile, or derive source code from the platform
• Resell, sublicense, or otherwise transfer access to the Services to third parties
• Introduce malware, viruses, or other malicious code into the platform
• Use automated scraping tools, bots, or scripts to interact with the platform
• Circumvent or disable any security features of the platform
• Violate any applicable law, regulation, or third-party rights

Cavileo reserves the right to immediately suspend access upon detection of any prohibited use, without prior notice, and to pursue all available legal remedies.

Cavileo reserves the right to refuse to provide Services on submitted data records determined to be not related to employees or contractors of Customer. Such records shall not apply to any service level agreement or guarantee.

Data & Privacy

Our collection and use of data in connection with the Services is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Customer Data ownership: You retain ownership of all Customer Data you submit to Cavileo. By submitting Customer Data, you grant Cavileo a limited, non-exclusive license to process it solely for the purpose of providing the Services.

Data processing: Cavileo processes Customer Data as a data processor on your behalf. For EU/UK Customers, a Data Processing Agreement (DPA) is available upon request and governs the handling of personal data subject to GDPR.

Data security: Cavileo implements industry-standard security measures. In the event of a data breach affecting your Customer Data, we will notify you in accordance with applicable law, no later than 72 hours after becoming aware of the breach where required by GDPR.

Data portability: Upon request, Cavileo will provide an export of your Customer Data in a standard machine-readable format within 30 days. Upon termination of your Subscription, your data will be retained for 90 days, after which it will be deleted from our systems.

Intellectual Property

Cavileo's IP: All rights, title, and interest in and to the Services, including the platform, software, algorithms, scoring methodology, user interface, branding, and documentation, are and remain the exclusive property of Cavileo, Inc. These Terms do not grant you any ownership rights in the Services.

License to use: Subject to your compliance with these Terms and payment of applicable fees, Cavileo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during your Subscription term solely for your internal business purposes.

Feedback: If you submit suggestions, ideas, or feedback about the Services, you grant Cavileo a perpetual, irrevocable, royalty-free license to use that feedback without any obligation to you.

Restrictions: You may not copy, modify, distribute, sell, sublicense, or create derivative works based on the Services or any component thereof.

Fees & Payment

Access to the Services requires a paid Subscription. Fees are based on the number of active employees in your roster and the applicable pricing tier, as published on our pricing page.

• Subscription billing cycle: Subscriptions are billed on the last business day of the month based on the number of active employees in your roster within the month of billing
• Payment: Fees are due within 15 days. We also accept major credit cards. All payments are processed securely using our payment partners
• Price changes: We will provide at least 60 days' notice of any price increases. Continued use after the effective date constitutes acceptance
• Late payment: Accounts more than 30 days past due may be suspended, including access to the Services, until payment is received
• Taxes: Fees are exclusive of applicable taxes. You are responsible for all taxes associated with your Subscription
• Refunds: Fees are non-refundable except where required by law or as expressly stated in a written agreement with Cavileo

Term & Termination

Term: These Terms begin on the date you create an account and continue until your Subscription is terminated.

Termination by Customer: You may cancel your Subscription at any time through the platform settings or by contacting us at hello@cavileo.com. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time.

Termination by Cavileo: We may suspend or terminate your access immediately and without notice if:

• You materially breach these Terms and fail to cure the breach within ten (10) days of written notice
• You engage in prohibited use as described in Section 6
• Payment is more than thirty (30) days overdue
• We are required to do so by law or court order

Effect of termination: Upon termination, your access to the Services will cease. Customer Data will be available for export for 90 days after termination, after which it will be permanently deleted. Sections covering IP, limitations of liability, indemnification, and dispute resolution survive termination.

Warranties & Disclaimers

Cavileo warrants that it will provide the Services in a professional and workmanlike manner consistent with industry standards and will use commercially reasonable efforts to maintain platform availability.

You acknowledge that Risk Scores represent statistical likelihood based on publicly available signals, and may not accurately reflect the employment status of any individual. No employment action should be taken based solely on a Risk Score without independent investigation.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• CAVILEO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES
• CAVILEO'S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE FEES PAID BY CUSTOMER TO CAVILEO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM
• THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF CAVILEO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Cavileo, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services in violation of these Terms
• Your violation of any applicable law, including employment or privacy law
• Any employment action you take based on information from the Services
• Any claim by a Monitored Individual arising from your use of the Services
• Your Customer Data, including any claim that it infringes third-party rights

Cavileo reserves the right to assume control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate with our defense and pay associated costs.

Disputes & Governing Law

Governing law: These Terms are governed by the laws of the State of Delaware, without regard to conflict of law provisions.

Informal resolution: Before initiating any formal dispute, the parties agree to attempt to resolve any dispute informally by contacting legal@cavileo.com and allowing 30 days for good-faith resolution.

Arbitration: Any dispute that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware. Each party shall bear its own costs unless the arbitrator determines otherwise.

Class action waiver: You agree to resolve disputes with Cavileo on an individual basis and waive any right to participate in class action litigation or class-wide arbitration.

Injunctive relief: Notwithstanding the foregoing, either party may seek emergency injunctive or equitable relief in any court of competent jurisdiction to prevent irreparable harm.

General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy and any executed Order Form or DPA, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect
• Waiver: Failure to enforce any provision of these Terms shall not constitute a waiver of that provision
• Assignment: You may not assign these Terms without Cavileo's prior written consent. Cavileo may assign these Terms in connection with a merger, acquisition, or sale of assets
• Force Majeure: Neither party shall be liable for delays or failures caused by circumstances beyond their reasonable control, including natural disasters, government actions, or internet outages
• No Third-Party Beneficiaries: These Terms are for the benefit of the parties only and do not create rights for any third parties, including Monitored Individuals
• Notices: Legal notices to Cavileo must be sent to legal@cavileo.com. We will send notices to the email address on your account

Contact

For questions about these Terms of Service, please contact us: